Do not share negative information, negative news, or dumb memes from the internet unless that information is related (and ironically connected to our work).
You are allowed to make a public comment as long as you don’t interrupt someone specific (ex: Hey John, yo … listen, …).
Do not use an acronym for a system unless you’ve already provided the full name with the acronym to the recipient. (Ex: InfusionSoft (IS), going forward: IS, etc.)
When possible, use an image to describe the outcome you want when working with others (tip: use http://images.google.com to find one)
Never reply to an email confirming receipt of the email. Receipt is assumed.
Always include your phone number (cell) in an email when a request is made. (If it doesn’t exist in your email signature).
Always include a link to a resource (website, document, project, etc) if you mention it in your email, it will save a lot of time and confusion for the recipient.
Always use bulleted lists with numbers sorted by priority/most important instead of a paragraph regarding questions or projects, so that the respondent can easily reply to and reference such numbers, or reply inline.
Do not share controversial items on a corporate account unless approved by management, as it will avoid offending potential customers.
Always have a purpose to your messages.
Always mention someone’s name when chatting with them so others can filter them out.
Private Facebook Groups
Try and post follow up questions or comments to an existing post related to your new comments vs. creating a new post.
Dates, Timezones & Locations
When mentioning a time, if no timezone is used AST will be assumed. Otherwise mention the timezone (Ex: 10AM EST, 1PM AST, etc)
When referencing a location, best to use a descriptive name or add location so that no one is confused (Ex: Not: Studio, Better: Studio on Main St, Moncton)
When possible, use the 17-Wed-16 format for dates.